The Sales & Marketing Administration Department is responsible for the administration of
sales & marketing programs for OEM, dealer, airline, military, government and corporate
This department provides order administration and management for domestic and
international dealer equipment orders, as well as for all OEM accounts. All
three functions utilize a common computerized order management system that
provides instant access to parameters of order control data including entry,
pricing, invoicing, status, billing and shipping.
Further duties of this department include handling inside sales responsibilities
for Universal’s broad product line, as well as the warranty administration for
all of our products.