The Sales & Marketing Administration Department is responsible for the administration of sales & marketing programs for OEM, dealer, airline, military, government and corporate customers worldwide.

This department provides order administration and management for domestic and international dealer equipment orders, as well as for all OEM accounts. All three functions utilize a common computerized order management system that provides instant access to parameters of order control data including entry, pricing, invoicing, status, billing and shipping.

Further duties of this department include handling inside sales responsibilities for Universal’s broad product line, as well as the warranty administration for all of our products.