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Universal Avionics' worldwide customer support is provided by a network of regional offices, field technical representatives, service centers and repair stations. Universal’s consistently high rankings from industry publications demonstrates our commitment to providing stellar product and customer support services.

 
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“In my experience, Universal Avionics has always acted very professionally when dealing with their customers. Their knowledgeable team genuinely wants to help any time a question or issue arises.”
– Marc Galishoff
  Captain
  JTP Productions

Frequently Asked Questions

Find answers to the most common questions asked of our Customer Support center. Read FAQs >

Navigation Database Issues

Information on subscriptions, ordering and support can be found in our Navigation Database section.

Training Information

Learn more about courses, scheduling and our training centers. Online product familiarization training is available on UniNet.

Rentals, Loaners, Exchanges

Do you need information on how to get a rental or loaner? Need to make and exchange? Learn more about our rental, loaner and exchange options.

Warranty Support

All new products come with a two year limited warranty. For products that are past their two year new product warranty, we offer an Extended Warranty. Read more on our Warranty Information page.

Customer Support Offices

Universal Avionics has Support offices located around the globe to assist you with reliable service and support.
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Attention Universal Avionics ASU and UCD customers:

On December 31, 2015, Jeppesen will no longer provide DVD distribution services of JeppView™ for the ASU / UCD. JeppView charts are now available for download only via Jeppesen Data Manager (JDM) for Windows® application. Please contact your Jeppesen account manager or the Jeppesen customer service team for more information. Additional information from Jeppesen.