General Special Requirements

FOR THE SALE OF PRODUCTS AND SERVICES ("General Special Requirements")

  1. QUALITY MANAGEMENT SYSTEM. Universal Avionics Systems Corporation ("UA") has established, documented, and implemented a Business Management System ("BMS") in accordance with the requirements of AS9100, CFR Title 14 Part 21 Certification Procedures For Products And Articles - Subpart O—Technical Standard Order Approvals, Subpart K—Parts Manufacturer Approvals, and PART 145—Repair Stations. The system is maintained and continually improved through multiple measures, including, but not limited to, quality policy, audit results, analysis of data, corrective and preventive action, and management review.
  2. INSPECTION SYSTEM. UA maintains an inspection system in accordance with the requirements of CFR Title 14 Part 21 Certification Procedures For Products And Articles - Subpart O—Technical Standard Order Approvals, Subpart K—Parts Manufacturer Approvals, and PART 145—Repair Stations §145.213 (Inspection of maintenance, preventive maintenance, or alterations).
  3. RIGHT OF ACCESS. UA provides to the customer and to regulatory authorities the right of access to the applicable areas of the facilities and to all applicable records, and at any level of the supply chain involved in the order. UA maintains the right to limit access to normal business hours and with reasonable notice, unless required otherwise by applicable law or contractual obligation.
  4. RECORDS. UA retains quality records for seven (7) years for Technical Standard Order Approvals and Parts Manufacturer Approvals articles, although the U.S. Federal Aviation Administration ("FAA") requires five (5) years, and two (2) years for repaired articles. Electronic records are generally available for up to ten (10) years.
  5. FIRST ARTICLE INSPECTION. UA has a process for the inspection, verification, and documentation of a representative item from the first production run of a new part or following subsequent changes that invalidate the previous first article inspection result. UA uses a representative item from the first production run of a new part or assembly to verify that the production processes, production documentation, and tooling are capable of producing parts and assemblies that meet requirements. This process is repeated when changes occur that invalidate the original results (e.g., engineering changes, manufacturing process changes, tooling changes).
  6. ELECTRO STATIC DAMAGE. UA has implemented a system for Electro Static Damage prevention IAW ANSI S20.20.
  7. FOREIGN OBJECT DAMAGE (FOD) PREVENTION. UA has implemented a system for the prevention, detection, and removal of foreign objects.
  8. WORKMANSHIP. All UA-manufactured assemblies meet the workmanship standards specified in IPC-A-610 Class 3 (latest revision), unless otherwise specified on a drawing or process specification. Only qualified personnel carry out these processes.
  9. IDENTIFICATION. UA provides identification and traceability throughout the manufacturing process. Material is identified on the part and/or package by part number, lot date code, and revision (where applicable). Manufactured subassemblies are physically identified using part number, serial number, and revision labels and/or part markings. Systems are identified physically by serial number and part number labels.
  10. CORRECTIVE ACTION. UA takes action to eliminate the cause of nonconformities in order to prevent recurrence. Corrective actions are appropriate to the effects of the nonconformities encountered.
  11. NON CONFORMING MATERIAL PROGRAM. UA applies suitable methods for monitoring and, where applicable, measurement of BMS processes. These methods demonstrate the ability of the processes to achieve planned results. When planned results are not achieved, correction and corrective action are taken, as appropriate, to ensure conformity of the product. In the event of process nonconformity, UA takes appropriate action to correct the nonconforming process, evaluates whether the process nonconformity has resulted in product nonconformity, determines if the process non-conformity is limited to a specific case or whether it could have affected other processes or product, and identifies and controls and segregates the nonconforming product.
  12. CALIBRATION SYSTEM. UA maintains a calibration system traceable to the National Institute of Standards and Technology and in compliance with MIL-STD 45662A and ANSI-Z540-1.
  13. CONFIGURATION MANAGEMENT CHANGE NOTIFICATION. UA produces Commercial Off The Shelf/Catalog articles for installation in multiple aircraft platforms. Because UA's designs are not customer-specific configurations, it is not practical to provide product change notifications to UA's entire customer base for all product changes. UA does notify customers of all product changes that have an appreciable impact to the form, fit, function, or interchangeability of the equipment, but does not seek approval from customers for changes.
  14. DOCUMENTATION PROVIDED WITH SHIPMENTS. UA provides with its shipments a packing slip, and as applicable a Certificate of Conformance, FAA Form 8130-3, and Work Order (for Repair Station orders).
  15. COUNTERFEIT PART PREVENTION. UA has a procedure in place to cover and apply requirements, practices, and methods to mitigate the risk of receiving and installing counterfeit electronic parts and products IAW SAE AS 5553-Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts; Avoidance, Detection, Mitigation, and Disposition.
  16. SUPPLIER CONTROL. UA maintains a supplier control program that includes the following:
    a. UA maintains a list of approved suppliers.
    b. Quality requirements are flowed down through purchase order requirements and documented Supplier Quality Requirements.
    c. Verification of supplier parts and materials is accomplished by Receiving Inspection.
  17. REACH COMPLIANCE. UA requires its suppliers to identify and provide notice to UA before providing items containing Substances of Very High Concern ("SVHC") as defined in the Regulation No 1907-2006 of the European Parliament and of the Council of December 18, 2006 concerning Registration, Evaluation, Authorization and Restriction of Chemicals ("REACH"). UA's products, their supply, their use (including their incorporation into other products), and their import into the European Union complies with all applicable REACH requirements, including, but not limited to, registration of substances and notification and authorization of SVHC.
  18. CONFLICT MINERALS. UA requests that its suppliers provide information on any Product(s) delivered to UA that contain Conflict Minerals from Covered Countries, as those terms are defined by and consistent with the U.S. Securities and Exchange Commission's final rule on Conflict Minerals, 17 CFR Parts 240 and 249(b), promulgated pursuant to Section 15023 of the Dodd-Frank Wall Street Reform and Consumer Protection Act. UA will provide, if requested, information on any products delivered hereunder containing Conflict Minerals, as defined in 77 FR 56273, 17 CFR Parts 240, 249, and 249b, Section 13(p) to the Securities Exchange Act of 1934, and Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Action (collectively, "Conflict Minerals Regulations"). Such disclosure will be processed by UA no later than fifteen (15) business days from the receipt of the request. UA will certify the content contained in the disclosure and will promptly provide a written update of any change in or addition necessary to provide complete, accurate, and correct information in the disclosure. UA also maintains its own Conflict Minerals Compliance Policy Statement on its website.
  19. DISCLAIMER. These General Special Requirements do not and are not intended to represent an exhaustive list of UA's quality, supply chain, and related processes related to the manufacture, repair, or provision of its products and services. UA expressly reserves all of its rights at law and in equity, and these General Special Requirements shall not represent a waiver of any of UA's legal rights or remedies. All express or implied conditions, representations, and warranties, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, non-infringement, satisfactory quality, non-interference, accuracy of informational content, or arising from a course of dealing, law, usage, or trade practice, are hereby excluded to the extent allowed by applicable law and are expressly disclaimed by UA and its agents. In no event shall UA or its agents be liable for any indirect, special, incidental, punitive, or consequential damages for any injury to person or property, damages for loss of profits, or business loss howsoever caused, whether based on contract, warranty, tort, negligence, strict liability, or otherwise, regardless of whether advised beforehand of the possibility of such damages.

Updated 11/14/2018